Complaints & Grievances

Procedure for Resolution of Customer Complaints

Our staff members are trained to provide an efficient and prompt service to our customers. However if you are not happy with our services in any way we welcome your comments and feedback. You could get in touch with us by contacting us Customer Engagement Manager or through our website of which the details are displayed below.

Customer Engagement Manager
Central Finance Company PLC
270 , Vauxhall Street,
Colombo 02, Sri lanka
Hotline : +94112038080
Email : tellus@cf.lk
Website : www.centralfinance.lk

You may also contact us using the below form

Providing dynamic and innovative financial solutions since 1957, Central Finance Company Plc is Sri Lanka’s leading financial house. With a range of diversified services including Asset Leasing, Contract Hire, Fleet Management, Insurance Broking, Micro Finance and SME lending together with a broad portfolio of Savings and Deposit products, we help our customers fulfill their diverse financial needs and aspirations.

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Licensed by the Monetary Board of the Central Bank of Sri Lanka under the Finance Business Act No.42 of 2011 and Finance Leasing Act No 56 of 2000 | Reg No: PQ 67| Credit Rating A-(lka) Outlook Stable affirmed by Fitch Ratings Lanka Limited

Complaints & Grievances